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DELIVERY INFORMATION

Shipping for all UK & Ireland orders is £3.95 and despatched with either Royal Mail (Under 2kg. 2 -5 Business Days) or DPD (Over 2kg. Next Business Day to UK Mainland, Two-Business Day to Ireland and Nothern Ireland).

All UK & Ireland orders over £80 will be shipped with DPD for FREE.

All mainland Europe orders will be charged at £7.99. They will be shipped securely and tracked by DPD next working day on a 3-7 days service.

NO QUIBBLE RETURNS POLICY

Our policy lasts 28 days. If over 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (usualy 3-5 working days). 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@nxtnutrition.co.uk.

Shipping
To return your product, you should mail your product to: Unit 3 Tresham Road, Orton Southgate, Peterborough, PE2 6SG.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.